Our commitment: g bagi places the highest importance on your privacy. We never sell your personal information or use it in any unauthorised manner.
1. Introduction
G bagi ("we", "us", "platform") operates the gbagi.ws website and its associated services. This Privacy Policy ("Policy") explains how we collect, store, and use the personal information of our registered members and visitors ("you").
Please read this Privacy Policy carefully before using our platform. By accessing gbagi.ws or creating an account, you agree to this policy. If you do not agree, please refrain from using the platform.
This Privacy Policy is part of our Terms & Conditionsis an integral part of. Read both documents together for a complete picture of your relationship with g bagi.
2. What Information We Collect
G bagi only collects information that is genuinely necessary for delivering our services, ensuring security, and meeting legal obligations. We do not collect excessive or unnecessary data.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information & browser | Security & Platform Improvement |
| Gaming Information | Betting history, wins and losses, and preferred games | Responsible gaming & personalised experience |
| Cookies & Tracking | Session cookies, preference settings | Usability Improvement & Analytics |
Information you voluntarily provide — such as support chat messages or form submissions — is also stored, but solely for that specific purpose.
3. How We Use Your Information
G bagi uses your personal information for specific, legitimate purposes. In line with our Privacy Policy, no data is ever used beyond its stated purpose.
Primary Purpose of Use
- Account management: Completing registration, verifying login identity, and securing your account.
- Financial transactions: Processing deposits, handling withdrawals, and maintaining transaction records.
- KYC Verification: Verifying age and identity, which is a legal requirement.
- Customer Support: Resolving your complaints and queries promptly.
- Responsible Gaming: Detecting unusual gaming patterns and issuing alerts where necessary.
Secondary Purpose of Use
- Technical improvements and bug fixes to the platform
- Sending personalised bonus offers and promotions (with your consent)
- Running analysis to prevent fraud and money laundering
- Meeting legal obligations and regulatory requirements
- Evaluating the overall user experience on the platform
Marketing Communications: You can unsubscribe from promotional emails or SMS at any time — either through your account settings or by emailing support@gbagi.ws.
4. Who We Share Your Information With
G bagi does not sell your personal information. In limited circumstances, we may share necessary information with trusted partners — always with your data protected in accordance with this Privacy Policy.
When Information Is Shared
- Payment processor: Only the information necessary to complete transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
- KYC service provider: Licensed third-party companies are used for identity verification, operating under strict confidentiality agreements.
- Legal Authorities: Disclosure of information is legally required in response to a valid court order or a legitimate request from a law enforcement authority.
- Licensing Authority: Data required for regular audits by our licensing regulatory authority.
- Technology partners: Cloud and cybersecurity service providers engaged to operate the platform.
Every third-party partner is contractually bound to uphold g bagi's privacy standards. They are not permitted to use your data for their own services.
5. Cookies Policy
G bagi uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences.
Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security — the platform cannot function without these.
- Functional cookies: To remember your language preference, theme settings, and other personalized configurations.
- Analytics Cookies: To understand which parts of the platform are used most, helping us improve the experience.
- Security cookies: To detect suspicious logins or fraudulent activity.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.
6. Data Security
G bagi uses industry-leading technology to keep your information secure. Our security framework operates across multiple layers, so if one layer fails, the others continue to provide protection.
- 256-bit SSL/TLS Encryption: All data transmission between your browser and our servers is fully encrypted.
- AES-256 Storage Encryption: Stored sensitive data is kept in encrypted format.
- Two-factor authentication (2FA): An OTP system to prevent unauthorized access to your account.
- Regular Security Audits: Third-party experts conduct regular penetration tests.
- Data Backup: Regular backups are maintained on geographically separate servers.
- Staff Training: All g bagi staff receive regular training on data protection.
In the event of a data security incident, we will notify affected members by email within 72 hours and advise them on the necessary steps to take.
7. Data Retention Period
G bagi does not retain your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and legitimate business needs.
| Data Type | Retention Period |
|---|---|
| Core account details (name, email) | 5 years after account closure |
| Financial transaction records | Legally required 7 years |
| KYC Verification Documents | 5 years after account closure |
| Gaming history & logs | 3 years |
| Support chat & communications | 2 years |
| Cookies & session data | Until session ends or maximum 1 year |
Once the retention period expires, your data is securely deleted or anonymized in a way that makes identification impossible.
8. Your Rights
Under g bagi's Privacy Policy, you have certain important rights over your own data. These rights are upheld in accordance with international data protection laws.
You may request to view the information we hold about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you may request the deletion of your data.
In certain cases, you may request that the processing of your data be restricted.
You can request an export of your data in a structured format.
You can object to your data being used for specific purposes.
To exercise any of these rights, privacy@gbagi.ws. We will do our best to respond within 30 days.
9. Minor Protection
G bagi strictly prohibits the use of its services by anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal information from minors.
Age verification is mandatory at registration. If we become aware that an account has been created by someone under 18, it will be closed immediately and all collected data will be deleted. g bagi is fully committed to protecting minors.
10. Contact & Complaints
If you have any questions or complaints about this Privacy Policy, please reach out to our dedicated privacy team. We are able to respond in Bengali.
- Email: privacy@gbagi. ws
- General Support: support@gbagi.ws
- Live Chat: Available 24/7 at gbagi.ws
We typically respond within 7 business days. For urgent privacy matters, we aim to provide an initial response within 48 hours.
This Privacy Policy was last updated in January 2026. g bagi reserves the right to modify this Policy at any time. For significant changes, we will notify you in advance via your registered email. We recommend checking this page regularly to stay up to date.